We are a small yet very busy spa within Manhattan, therefore space is limited. In order to provide our clients with excellent customer service and access to appointments during peak times we have a firm 24-hours cancellation policy. Please note:
• We require at least 24 hours’ notification from the start time of your appointment in order to cancel or move any appointment.
• Clients have the right of “no-show” or “skip” only ONE appointment without acquiring a $25 fee.
• For any other missed appointments, clients will be charged $25, to be paid before rescheduling their appointment.
• Tanning, taking medication or antibiotics, using products that contain retinol are not allowed for 2 weeks prior to your appointment.